Privacy Policy

This Privacy Policy governs the manner in which newACunit.com collects, uses, maintains and discloses information collected from users (each, a “User”) of the newACunit.com website (“Site”). This privacy policy applies to the Site and all products and services offered by newACunit.com.

Personal identification information.

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site-related activities.

Non-personal identification information.

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about User’s means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Log File and Web browser cookies.

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly. We use IP addresses to analyze trends, administer this site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need to know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your approval. Like most interactive web sites, this site uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting.

How we use collected information.

newACunit.com collects and uses Users personal information for the following purposes:

To improve customer service –Your information helps us to more effectively respond to your customer service requests and support needs.
To personalize user experience –We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.
To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To administer a content, promotion, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information.

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information.

We do not sell, trade, or rent User’s personal identification information to others who are not affiliated with Us. We will share your personal information with a contractor selected by you for services. Your selection of a contractor is deemed as consent to this sharing of information. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third-party websites.

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our site, is subject to that website’s own terms and policies.

Changes to this privacy policy.

newACunit.com has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms.

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us.

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at info@newACunit.com.

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Review Us On Google!

Chris Heronemus

five,

I had heard advertisements on the radio but was skeptical as to whether this was a legit company or if they were going to try the bait and switch. But with AC systems being as expensive as they are, I thought I would check them out. I called and talked to someone who actually lives in the Valley and she was very nice and answered all my questions and really put me at ease. I placed an order after shopping around and they called quickly and said that one of their installers would be in contact soon. Within a couple hours, they had contacted me and were out the same day to check everything out. They made suggestions but there was no pressure to do anything I did not want to do and were honest about what I "could do" and what I really "should do". They were flexible and quick and had my AC installed in a couple days.

Gloria Diaz

five,

When I called the office, Cathy was very patient and explained everything fully. I asked if she could recommend an installer that would not try to upsell me as I am a single woman and don’t know anything about HVAC units. She set me up with an installer who was fabulous! NewACunit’s prices were so much better than anyone else’s and I was treated with respect. I would recommend them to anyone in a heartbeat! In fact, I just recommended them to my boss this morning

Sharon Carr

five,

AC replacement is a BIG deal. So many quotes were out of my budget, with research I was lucky to find Newacunit.com. Half the price, so I was able to get a top of the line unit. The communication was timely and supportive. ❤️ This company is so pleasant to work with. Don't hesitate to purchase through them!

Colby Ashton

five,

I had a couple of traditional HVAC companies out for a quote. The sticker shock was significant. So I did some more research and found NewACUnit. The website was extremely easy to navigate and someone from NewACUnit was always available to answer questions and follow up throughout the process to make sure the installers were performing. The best part was the savings. I saved ~25% over the cheapest quote from the other HVAC guys and more than 32% for the most expensive quote.

Valerie Marsh

five,

Went through them to purchase our new unit, long overdue! Super easy to use website that walks you through choosing the best unit with easy to answer questions, the BEST part...no sales pitch! I got to take as long as I wanted to look through and decide without having a salesperson pressure me into something I didn't want or couldn't afford! The whole process took about 10 min at max. A very nice rep contacted me a few days later to ensure the contractor had reached out and answered any and all questions I had. I feel very safe and comfortable with my purchase so far. Would HIGHLY recommend to any homeowner! It's easier and safer than you think!

Roxane Allen

five,

I was in need of a new AC unit. My current HVAC maintenance company provided me a quote for $10,170. I searched the Internet for other options and came across newacunit.com. The website was very easy to navigate through. I called them and they were able to answer all my questions. I ordered the exact Goodman unit online. They came out the next day and did their site inspection. They had contracted Martin Air to do the install for me 8 days later. Martin Air had completely installed my new AC unit in 3 hours time. NewACUnit and Martin Air were very professional, friendly, and a huge cost savings for me. I had saved $4,089 going with them for the exact AC unit, warranty, etc. Give them a call you won’t be disappointed.

Michelle Hampton

five,

I called newacunit.com for my home and I saved two thousand dollars. They were professional and helpful. I have another property and I will definitely use them when it's time to replace the next AC unit. I would recommend them to my family and friends because of the money I saved and they were quick to get the unit installed. I am very happy with them!! Great company!

Cory Schwitek

five,

Everything about this company from start to finish was very professional and pleasing. The entire team has been very personable and a pleasure to work with! Also, the amount of savings from other quotes I received was very sufficient. I would recommend this company to everyone.